Being unable to complete service after repeated attempts is frustrating, but it doesn’t mean a case is stuck. Courts generally provide alternative paths once genuine, documented effort has been made.
Continued and varied attempts. Before a court will consider alternative service, most jurisdictions expect to see a documented history of good-faith attempts — different days, different times, sometimes different addresses.
Skip tracing. If the original address turns out to be wrong or outdated, a skip trace can help locate a current address, workplace, or other contact point before further attempts are made.
Substitute service. Many jurisdictions allow documents to be left with another qualified person — such as an adult resident at the recipient’s home — when personal delivery repeatedly fails, sometimes combined with a mailed copy.
Service by publication. As a last resort, when a defendant genuinely cannot be located despite diligent efforts, courts may allow notice to be published in an approved newspaper. This typically requires filing a sworn affidavit detailing every attempt made.
Requesting more time. If a filing deadline is approaching and service hasn’t been completed, courts will often grant a reasonable extension when shown that genuine effort is underway.
The key across all of these options is documentation — a court is far more likely to approve an alternative method when the record clearly shows what was tried, when, and why it didn’t succeed.

